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1. General

1.1 DINTIN online store is the e-commerce service (hereinafter the "Service") for home & decoration products (hereinafter "DINTIN").

1.2 These contract terms contain the terms and conditions concerning the use of the Service as well as the terms and conditions concerning orders and deliveries. In registering for the Service or when purchasing products from the Service, the Service user (hereinafter the "Customer") accepts the terms and conditions and undertakes to comply with these terms and conditions. The Service contains notices and operating instructions specifying these terms and conditions.

1.3 The Service is intended for corporate & individual customers.

1.4 The terms and conditions valid at any given time are available on the DINTIN.com website.

2. Registration

2.1 The Customer registers as a Service user by filling in a contact details form and by choosing a user ID and password. Registration requires an email address and a username.

2.2 The Customer shall be responsible for the accuracy of the information provided by them to DINTIN and for the use and storage of the user ID and password. The user ID or password must not be transferred further.

2.3 DINTIN confirms the registration separately. However, DINTIN has a right to refuse registration and to cancel the Customer's user ID, if need be.

3. Personal data and the use thereof

3.1 The personal and company information of the Customers using the Service are collected and recorded in the customer register maintained by DINTIN. Use of the personal data has been described in the file description. Personal data is mainly collected to produce the Service and for delivery of the products.

3.2 The Customer is entitled to check their personal data and request that it be amended or deleted entirely from the register.

4. Order

4.1. The products are ordered by e-commerce.

4.2 The order becomes binding on DINTIN, once it has been separately confirmed by DINTIN. DINTIN retains the right not to accept an order, for example, if a personalized order was contrary to generally accepted good practices or otherwise inappropriate in DINTIN's view or if DINTIN has reason to doubt the solvency of the Customer, or the items in Customer's order run out of stock. DINTIN may also use this right after submission of the order confirmation. DINTIN endeavours to notify the Customer of the matter as soon as possible. The Customer is not entitled to cancel the order apart from the situations separately mentioned in the terms of use. An order that concerns personalized or custom-made products cannot be cancelled after their production has commenced.

5. Product prices

5.1 The product prices valid at any given time are available on the DINTIN.com website. The prices are exclusive of delivery costs.

6. Payment

6.1 The ordered products and delivery costs shall be paid by invoice before delivery of the products. DINTIN retains the right to cancel an order which is delayed in payment.

7. Delivery

7.1 The estimated delivery time is stated in connection with the order confirmation. The estimate is not binding on DINTIN. Product delivery costs are always added to the invoice in accordance with the actual costs.

7.2 The orders are handled on the working day following confirmation of the order at the latest, after which the products ordered shall be submitted for delivery by the transport company.

7.3 The products will be delivered to the company address or home address provided by the Customer. Products can be ordered to a single delivery address or multiple delivery addresses. The Customer is responsible for the accuracy of the delivery address. The products can not be shipped to P.O.box address.

8. Returns

8.1 The Customers must check the accuracy of the delivery immediately upon receipt of the delivery. If the Customer suspects the product is faulty or the delivery is incomplete, the Customer shall make any notices of defect relating to the deliveries immediately, or within 3 days as of receipt of the product at the latest. If a defect is discovered in the product, DINTIN will repair the defect in the manner it deems best: i) by delivering a flawless or substitute product to replace the defective product; or ii) by rescission of the sale of said product and reimbursing the product price to the Customer.

8.2 The Customer is not entitled to make a complaint with regard to a product defect which resulted from DINTIN delivering the product, according to the customer's instructions, to an address, the circumstances of which do not fulfil the recommendations set on the shelf-life of the product (for example, delivery of a product to a mailbox in the summer). Thus, it is the Customer's responsibility to transfer the product as soon as possible after the delivery to appropriate storage facilities.

9. Intellectual property rights

9.1 All rights to the content of the Service belong to DINTIN or its supplier companies. All material on the website (such as texts, pictures, logos, trademarks and other protected material) is the property of DINTIN or its supplier companies. Copying or use of the material is forbidden without the consent of DINTIN.

9.2 If DINTIN has completed a personalize order, on the Customer's request, the Customer warrants that the material or content it has delivered for the personalized product is not contrary to generally accepted good practices and does not infringe upon the rights of third parties. The Customer shall be liable to DINTIN for all damage or loss incurred by DINTIN as a result of the material or content delivered by the Customer or from the fact that it violates generally accepted good practices or the rights of third parties. DINTIN retains the right to not accept or deliver an order for a justified reason, such as, if the personalized order is, in DINTIN's view, contrary to generally accepted good practices.

10. Limitation of liability

10.1 DINTIN does not guarantee uninterrupted operation of the Service. The same restrictions apply to the Service that apply to the Internet in general; for example, simultaneous connections from many users may cause congestion in the Service and affect its availability. DINTIN shall not be liable if the Customer's order is not received as a result of inactivity of the information network or data connections. DINTIN shall not be liable for any delays caused by a Force Majeure event. Furthermore, DINTIN shall not be liable for any errors occurring during the delivery.

10.2 DINTIN shall not be liable for any indirect or consequential damage or loss. DINTIN's liability is in all circumstances limited to the value of the defective/delayed/missing products.

11. Applicable law and settlement of disputes

11.1 Chinese law shall apply to any disputes arising between the Customer and DINTIN and any disputes shall be settled in the District Court of Xiamen,China.

12. Details of the service provider

12.1 DINTIN 2002B Fulong International Building, No.304 Jiahe Road, Xiamen 361004, China.

13. Contact information


Customer service number: +86.592.556.0065

Email: info(at)DINTIN.com

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